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Communication Skills for Front Line Staff

We are often asked to provide an introductory course on communication for front-line staff working with or meeting all groups of deaf people. A course can be tailored to your specific needs from the topics below (for staff working older hard of hearing people, for example).

  • Face to Face Communication (oral skills) What does lipreading mean?, clear speaking, making yourself understood
  • Face to Face Communication (signing skills) Fingerspelling, greetings and clarifying appointments, directions
  • Telecommunications Different ways of getting in touch, using technology, giving and taking messages
  • Working with deaf clients, Points to think about, putting things into action,offering the best from your service

Which one suits you best?  Contact us if you would like us to arrange a tailored one or two day programme for you.

 

Deafworks  
Tel 020 7689 0033      Fax 020 7689 1049     general@deafworks.co.uk

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